Frequently Asked Questions

Are you accepting patients?

At this time, we have two doctors accepting patients:

Dr. J. Crysler (Paediatrician – Children’s Doctor)

Dr. T.H. Yu (Family Physician)

Please contact us at 905-682-5411 or talk to one of our receptionists for more information.

 What time does the clinic stop accepting patients prior to their posted closing time? 

Due to fluctuating patient demand, the doctor may not be available right up to when the clinic is scheduled to close. We strongly urge patients to visit the clinic within 2 hours of the posted closing time or call ahead to ensure being seen that day. 

How Does the free parking work?

There is a small parking lot behind the building for our patients. If full, there is street parking available and it is free after 6:00 PM. We are located one block from the bus station for our patrons without a vehicle.

Are Flu Shots covered by OHIP?

Flu shots are available free of charge to all Ontarians over the age of six months, who live, work or study in Ontario. For more information on Flu shots, read our latest article.

What services are not covered by OHIP?

The following services are not covered under OHIP:

  • Travel advice and medicine
  • TB testing
  • Driver’s Physicals
  • Work Physicals
  • Sick Notes
What if I do not have valid medical coverage?
If we are unable to validate your medical coverage or you do not have medical coverage, there will be a charge for the visit.
What if I live in another province/another country?
There will be a charge for all patients who do not have valid medical coverage in Canada. For patients from another province, we must be able to verify your coverage prior to your visit.
Will you call me with my results?
If your result is abnormal, we will make every effort to get a hold of you to follow up with your results. We do not call for normal results. We urge all patients to follow up on all tests done after the appropriate number of days (ie. 2-3 days for X rays and blood work)
Do you give phone advice?
No. We are unable to give out any phone advice, including prescription renewals
Can I get Hep A and B shots for travel at the clinic?
Travel advice and medicine is not covered by OHIP. Therefore there is a private charge for your visit, which may be covered by work benefits. Only basic regular vaccinations are covered by OHIP.
Do I need to book an appointment to see doctor?
No. The walk-in clinic is open from 9 am to 7 pm on weekdays and has daytime weekend hours as well (please see our contact information for posted hours). Names are not taken over the phone, you must come in to register. 
Do you have wireless internet?
Yes, we offer wireless internet at our new location.